Privacy Policy

Effective Date: 04/14/2025

At DFW Safety Restore, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our booking system, or receive services from our team.

🔐 1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Personal Information: Name, phone number, email address, vehicle information (including VIN), address for mobile service.

• Payment Details: Collected via secure third-party processors such as Stripe or Square. We do not store your credit card information.

• Device & Usage Data: IP address, browser type, pages visited, time on site, etc., collected via cookies and analytics tools.

🎯 2. How We Use Your Information

We use your information to:

• Process service bookings and schedule technicians

• Respond to inquiries and provide customer support

• Improve our website, services, and customer experience

• Send transactional communications (appointment reminders, receipts, follow-ups)

• Send promotional emails or offers, only with your consent

We do not sell, rent, or trade your personal information to any third parties.

🔄 3. Sharing Your Information

We may share your information only when necessary to:

• Process payments (e.g., Stripe, Square)

• Assign mobile technicians

• Comply with legal obligations or law enforcement

• Work with third-party services that assist in operating our business (e.g., website hosting, analytics, booking tools)

All third parties are required to uphold privacy standards equal to or stronger than ours.

🍪 4. Cookies & Analytics

We use cookies and tracking technologies to:

• Understand how visitors use our website

• Improve functionality and page performance

• Offer a better, more personalized user experience

You can control cookie settings via your browser. Disabling cookies may impact some website functionality.

📤 5. Email & SMS Communications

By submitting a booking request or contact form, you agree to receive service-related emails or text messages. These include appointment confirmations, updates, and follow-up communication.

We will only send promotional emails or offers if you’ve opted in. You may unsubscribe at any time.

🧼 6. Data Retention & Protection

We retain your personal data only as long as necessary to fulfill the purposes above and comply with legal or business requirements.

Your information is stored securely and protected against unauthorized access, disclosure, or destruction.

👤 7. Your Rights

You have the right to:

• Request a copy of your personal data

• Request corrections to inaccurate information

• Request deletion of your data, where applicable

• Withdraw consent for communications or data processing at any time

To make a request, email us at:
📧 office@dfwsafetyrestore.com

📞 8. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

DFW Safety Restore
📧 office@dfwsafetyrestore.com
📞 (682) 333-0066