Frequently Asked Questions About Our Mobile Safety Services in DFW
Find answers to the most common questions about seat belt repair, airbag module resets, ADAS calibrations, pricing, and on-site service. No phone call needed — everything you need to know before booking is right here.
What is DFW Safety Restore and what services do you provide?
DFW Safety Restore is a mobile vehicle safety system repair company serving the Dallas–Fort Worth area. We specialize in seat belt repair, airbag module reset, ADAS calibration, pretensioner repair, and more — all performed on-site by professional technicians.
How much do your services cost?
Pricing varies depending on the service. Seat belt repairs start around $99, airbag module resets around $75, and ADAS calibrations typically range from $199 –$699 depending on how many clibrations and programing we have to do. We will provide you with a full estimate right after we inspect the vehicle and determine the necessary repairs, calibration, or programing. There is a $75 fee that is charged at the moment of the booking. This $75 booking fee if to avoid late cancellations, no shows, or in case that our technician get to the appointment and either the vehicle is not ready for the service and there is no one present. This way we can compensate the technician for his or her time. That $75 fee will be voided with the purchase of any of our services. If after the technician provide with a quote, you decide not to purchase any of the services, the $75 booking charged to you will be use to compensate the technician’s time as well.
What is an airbag module reset and why do I need it?
After a collision, your airbag control module stores crash data and disables the system. A reset clears this data and restores the airbag system to OEM specs — often saving you hundreds over full replacement.
How do I book a service?
Use our step-by-step online booking form. It only takes 60 seconds to schedule your service, select your location, and complete payment.
Are you a mobile service or do I have to bring my vehicle to you?
We’re 100% mobile. We come to your location — home, work, dealership, or body shop — and perform all services on-site to save you time and money.
How long do your services take?
Most services take between 30–90 minutes depending on the job. ADAS calibrations may take longer based on the system type and vehicle model.
Do you work with individuals or only shops and dealerships?
We work with everyone — private vehicle owners, body shops, dealerships, rental agencies, fleet companies, and more.
Do I need to remove my seat belt or airbag module before service?
In most cases, our technicians handle the removal and reinstallation for you of the seatbelts. If the part has already been removed, we can still perform the repair on-site. For the modules, 90% of time we can reset them without the need of removing them. In case that the module has to be removed, you the customer is responsible for the removal and the installation of the modules and sensors. The only think that our technicians can and will remove and reinstall will be the seat belts.
Do you offer same-day service?
Yes, we offer same-day or next-day service depending on technician availability and your location. Book early to lock in a preferred time slot.
Do you charge a booking fee, service fee or travel fee?
We have a $75 booking fee that we charge to compensate the technician in case that you have a late cancelation, or there is a no show, or the vehicle or the facility is not ready or if the vehicle is not located in an appropriate location to perform the services. That $75 booking fee will be voided if you choose to purchase one of our services after our technician provides you with a final quote. Out-of-area requests may incur a travel fee, but we’ll notify you before confirming.
What forms of payment do you accept?
We accept all major credit and debit cards via secure online payment powered by Stripe and Square. Payment is required at the time of booking. Charges will change after the technician inspect the vehicles and determine the necessary repairs, reprograming, and or calibration for your vehicle. The estimate must be paid in full before the technician can start with the repairs, programing, and or calibration.
Do you offer any discounts or promotions?
Yes! We offer discounts for military personnel, first responders, and teachers. Ask your technician about current promos before he or she start working on your vehicle.
What’s the difference between single, dual, and triple-stage seat belt repair?
Single-stage belts have one igniter; dual and triple-stage belts have more complex mechanisms. We repair all types by resetting or replacing components to restore full functionality.
My seat belt is locked or won’t retract — can you fix it?
Yes. Locked, slow, or non-retracting seat belts can be repaired and brought back to like-new condition — usually in under 1 hour.
What is a pretensioner and why is it important?
A pretensioner is part of your seat belt system that tightens instantly during a crash. After deployment, it must be repaired or replaced to maintain vehicle safety.
What is ADAS Calibration?
Advanced Driver Assistance Systems (ADAS) include features like lane assist, adaptive cruise control, and blind spot detection. After collision or windshield replacement, these systems need precise re-calibration to function safely.
Which types of ADAS calibration do you offer?
We perform calibrations for Lane Departure, Blind Spot Detection, Adaptive Cruise Control, Rear Collision Monitoring, Around View Monitoring, Night Vision, Windshield Sensors, among many others. Book a service today and we will tell you exactly what calibration or programing your vehicle need.
Can you fix a deployed Collapsible Steering Column Sensor?
Yes. We repair a Collapsible Steering Column Sensor that have deployed or locked up after a collision, restoring their steering and safety integrity.
Can I reschedule or cancel my appointment?
Yes — with at least 24 hours in advance you can reschedule or cancel your service appointment. We do not offer refunds for cancellations made with less than 24 hours’ notice.
Can I book service for multiple vehicles at once?
Absolutely. Our form allows you to add multiple services or vehicles. For fleet and dealership bookings, contact us directly via email: office@dfwsafetyrestore.com for a streamlined process.
Do you offer a warranty?
Yes. All seat belt and airbag reset services come with a 90 days warranty on workmanship and parts. ADAS calibrations include a service guarantee per OEM specs.
Do you offer refunds?
Due to the nature of electronic and safety system repair, we do not offer refunds once service is confirmed and performed. Please review our full policy before booking.
What are the requirements at the service location?
We require a flat, level, and clean surface to perform services. Covered garages or shaded driveways are ideal. Please ensure the technician has space to work safely.
Do you offer service outside of DFW?
Occasionally. Reach out to request availability for out-of-area jobs. A travel fee may apply based on distance.
Will the technician call before arrival?
No. You’ll receive a confirmation and a message when the appointment is booked. The only reason the technician will contact you before the scheduled appointment is if she or he is running behind.
If your technician is late or misses his or her's appointment, would I received a refund?
Despite the unfortunate situation where one of our technician could be late or miss his or her’s appointment, we do not issue a refund. But we will provide you with priority service and we will re-book your appointment for the date and time that works best for you.
What types of vehicles do you service?
We work on most passenger vehicles, trucks, SUVs, and some commercial fleet vehicles. Contact us for specialty or luxury vehicles.
Can you work on salvage title or rebuilt vehicles?
Yes — we work with many body shops that handle salvage or rebuilt titles and can help bring those vehicles up to safety compliance.
My car has been in a flood — can you still reset the module?
Possibly. Water damage complicates airbag module repair. We’ll inspect the module and let you know if replacement is required instead.
My vehicle wasn’t in an accident, but my seat belt is stuck — can you help?
Yes. Malfunctioning belts can lock or fail to retract even without crash deployment. We can repair these belts on-site.
How do I contact you?
Using the online contact form is the most effective and fastest way to contact us. You can also email us, call, or text us. We respond within 1–2 business days.
Do you have after-hours or emergency service?
We currently operate during standard business hours but may accommodate urgent requests based on technician availability.
How do I know if I need a module reset or a new module?
Most airbag modules store crash data but are still fully functional — they just need to be reset. If the unit is physically damaged, corroded, or waterlogged, it may require replacement. We inspect the unit first and only proceed if it’s restorable.
Will this repair clear the airbag light on my dashboard?
Yes — if the airbag light is caused by crash data, pretensioner deployment, or seat belt fault, resetting and repairing those components will turn off the airbag warning light. If other sensors are faulty, we’ll notify you before continuing.
What happens if the airbag light comes back after service?
All seat belt and module services include a 90 days workmanship warranty. If the light returns for the same reason, and still during the 90 days warranty, we’ll diagnose and repair it at no extra charge.
Do I need to calibrate my ADAS every time I replace my windshield or bumper?
Yes. Replacing a windshield, bumper, or even realigning suspension can knock ADAS sensors out of alignment. Even 1–2° of misalignment can affect lane assist or collision detection.
Can I drive with a locked seat belt or deployed airbag module?
It’s not recommended. Your restraint system is not working properly. In case of a crash your life will be in danger. And you could fail inspections or violate safety compliance, especially if operating commercial or fleet vehicles.
How do I know if you're available in my area?
If you’re in the DFW metroplex, we’ve got you covered. For cities outside that area, send us a request and we will get back to you within 48 hours.
I’m in a hurry — can you do it today?
We offer expedited service on a first-come, first-served basis. If you book before 10 AM, there’s a strong chance we can get to you same-day.
I’m not a car person. How do I know which service I need?
No worries — just fill out the form with what you’re experiencing (e.g. “seat belt locked after crash”) and we’ll recommend the correct service after inspection.
Can you invoice my body shop, insurance, or dealership?
Yes. We work with repair shops, dealers, and insurance adjusters daily. We will invoice you but we can include documentation needed for your reimbursement.
Do you provide documentation or proof of repair?
Yes — after every service, we provide a digital receipt and optional certification PDF stating the repair type, date, and vehicle details.